cleaning Service areas: Chicago, South Suburbs & West Suburbs
FAQ - Frequently asked questions
Questions about Gloria Services?
What is a Certified Personal Chef?
All Personal Chefs create nutritious delicious meals for clients with food safety and culinary knowledge at their fingertips. Personal Chefs at the top of their game choose to complete their Certified Personal Chef designation with the USPCA. This certification is available to USPCA members in good standing who can document their business experience and demonstrate their personal chef business knowledge through a comprehensive exam.
I have food allergies and/or sensitivities. Can you still prepare meals for me?
We’ll conduct a thorough survey with you of your dietary needs, wants, restrictions and/or allergies in your household. We will use this to prepare appropriate menu items to any level of need or discriminating taste.
Where do you cook? In your kitchen or mine? Do I need to be home?
We cook in your kitchen. You can look forward to coming home to a clean kitchen and enticing aromas of food prepared to your preferences. You don't need to be home while we're cooking. Many clients are at work during our cooking sessions. Others run errands. This allows them to use their time efficiently and allows us to focus on preparing your meals.
Do you come every week?
We will work together to determine a schedule that best fits your needs. If you eat most of your meals in the home, you’ll probably want cook dates weekly. We'Il also offer biweekly, tri-weekly or monthly. Really, it’s when you want us and our schedule permits it.
How long will you be here?
Since each of the entrees will be prepared from scratch, it will take several hours. If we're preparing in your kitchen, we'll usually be 3 1/2 to 4 hours. Each session will be different; however, we will work with you to cook according to your schedule and situation. This time also allows us to properly package and label your meals before storing them in your refrigerator and freezer.
Will you use my containers?
We can but understand that uniformly-sized containers may take up less room in your refrigerator and freezer. We prefer Pyrex or CorningWare containers and can provide them for you for a one-time fee. These will be yours to keep. We will use them on the subsequent cooking sessions as long as they are set aside clean and ready to use. If you prefer disposable containers we will bring those with us each cook date for a nominal service charge.
How long will the food keep?
Foods that are left in the refrigerator will last at least 3-4 days. We recommend that you freeze whatever you don't consume in that time period. If the food is frozen,we recommend eating it within two months for best taste and texture.
Do you cater private parties?
We particularly enjoy catering private parties in homes. Contact Us for more information!
Why should I hire a Personal Chef who is a member of the United States Personal Chef Association?
Being affiliated with the USPCA communicates that the Personal Chef:
• Conducts business in a professional and ethical manner;
• Continues their professional education to improve their knowledge base;
• Accesses the ideas, research, insights, and expertise of the industry’s experts;
Membership demonstrates that the personal chef understands the importance of continuing education through professional affiliation. Plus, all members of the USPCA come with complete personal liability insurance coverage.
The mission of the United States Personal Chef Association is to maintain the highest standards of conduct of each active member, expect each member to adhere to a code of ethics, assist each member to maintain a successful personal chef business, encourage participation in sponsored conferences, promote healthy and safe kitchen practices, and enforce the rules laid out in the code of ethics.
This Code of Ethics ensures the highest quality of service, cleanliness and safety associated with the service.
The Ins And Outs of How We Do Business
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Gloria Services accepts personal or business checks*. Payment is due at the end of service.
*Service fee applied for any returned or bounced checks.
Gloria Services scheduled appointments can be cancelled 24 hours in advance. In case of an emergency, same-day cancellation is acceptable.
Customer Satisfaction is 100% Guaranteed!
If you are not completely satisfied with our cleaning, just give us a call and we will take care of it. Additionally, our staff will come back and re-clean the areas or spots that didn’t meet your expectations.
**Please notify us within 24 hours and we'll send the cleaning crew back to re-clean the unsatisfactory areas. Professional cleaning is not complete without your 100% satisfaction.